Comparing EMRs is always a tricky process when you only rely on what you’ve heard about the system. To truly understand an EMR, or any type of software for that matter, you are going to need to see a product demonstration.
This demonstration is a great opportunity to see the inner workings of the EMR, determine how it can complement your daily workflows, and ask any specific questions you might have.
But there are also some preparations you should make in order to get the most out of your time. Follow the guidelines below before logging on to your demo.
Investigate the EMR company’s philosophy
Learn about the company’s values and approach to the product and overall customer experience. It’s important to feel the company will continue developing the software and service in ways aligning with your values and needs.
Understand your needs
Discussing how your practice’s needs will be met should be one of the main reasons for attending the EMR demonstration. Think about how your practice operates on a daily basis and what will be necessary for an EMR to help with that workflow.
Have a written list of questions
Bring a list of questions or concerns from past experience with other software so you can get them all addressed. If you feel you have too many questions, email them in advance to your representative to make sure they are all discussed.
Have key decision makers present
Choosing an EMR for your practice requires different people’s perspectives and support. It’s important to have all individuals involved in the decision participate in the demo so everyone understands the software and its capabilities.
Just as important as viewing the demonstration is being active during the process. Following these four tips will help you make the most out of your time in the demo and walk away fully confident you understand how the EMR will work for you.