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Tuesday Tips: Troubleshooting Passport with patients

Published Date
Author Anne Kim

Tuesday Tips: Troubleshooting Passport with patients Tuesday Tips: Troubleshooting Passport with patients September 28, 2015

To help your practice troubleshoot the most frequently reported issues for Patient Passport, we have aggregated a FAQ help article here.

You can use this help article for situations when a patient:

  • Doesn’t have a cell phone number
  • Never received the invitation email
  • Forgot their password
  • Needs their email address changed