Elation University

Upcoming Office Hours

Have Elation questions? Join our daily Office Hours to get live answers from the Elation team!

Drop-in as needed or stay for the whole session to learn with your peers.

Register for as many sessions as you'd like with the buttons below. You'll be able to pick a date on the registration page.

Sessions for all customers

  • Monday
    Office Hours (AM)

    9:00 - 9:30am PST


    Register now
  • Monday
    Office Hours (PM)

    3:00 - 3:30pm PST


    Temporarily unavailable in April 2023.
  • Tuesday
    Office Hours

    12:00 - 12:30pm PST


    Register now
  • Wednesday
    Office Hours

    2:00 - 2:30pm PST


    Register now
  • Thursday
    Office Hours

    11:00 - 11:30am PST


    Temporarily unavailable in April 2023.
  • Friday
    Office Hours

    9:00 - 9:30am PST


    Register now

Sessions For Hawaii-based Customers

  • Hawaii Market
    Office Hours

    Weekly on Wed.

    1:00 - 1:30pm Hawaii Time


    Register now
  • MDX
    Office Hours

    2nd Mon. of Every Month

    12:00 - 12:30pm Hawaii Time


    For our Hawaii-based Practices participating in the MDX Burden of Illness Program.

    Temporarily unavailable in April 2023.
  • Hana Hou Medical Group
    Office Hours

    2nd Tue. of Every Month

    12:30 - 1:00pm Hawaii Time


    For Hawaii-based practices participating in the Hana Hou Medical Group program.

    Temporarily unavailable in April 2023.
  • PMAG
    Office Hours

    2nd Thurs. of Every Month

    12:00 - 12:30pm Hawaii Time


    For Hawaii-based practices participating in the HMSA Payment Transformation through PMAG.

    Temporarily unavailable in April 2023.

Upcoming Learning Sessions

    There are currently no upcoming events, please check back soon.

On-Demand Sessions

  • MIPS Improvement Activities and Promoting Interoperability Overview | Elation & Quality Success

    Learn more about the MIPS Improvement Activities and Promoting Interoperability categories and how to meet their requirements.

    Quality Program Success MIPS Improvement Activities and Promoting Interoperability Overview
  • MIPS Quality & eCQM Overview | Elation & Quality Success

    Learn more about the MIPS Quality Category, changes to scoring and specifications, and how to capture the measure with workflows.

    Quality Program Success MIPS Quality eCQM Overview
  • Insurance Carrier Management | Feature Highlight

    Feature Highlights Insurance Carrier Management
  • Clinical Reminders | Feature Hightlight

    Feature Highlights Clinical Reminders
  • Blue Navigation Bar | Feature Highlight

    Feature Highlights Blue Navigation Bar
  • Managing Deprecated ICD-10 Codes | Feature Highlight

    Feature Highlights Managing Deprecated ICD Codes
  • Billing Form | Feature Highlight

    Feature Highlights Billing Form
  • Getting Help on Elation | Feature Highlight

    Feature Highlights Getting Help on Elation
  • User Groups | Feature Highlight

    Feature Highlights User Groups
  • Lab Settings | Feature Highlight

    Feature Highlights Lab Settings
  • Provider User Settings | Feature Highlight

    Feature Highlights Provider User Settings
  • Print Headers | Feature Highlights

    Feature Highlights Print Headers
  • Billing Settings | Feature Highlights

    Feature Highlights Billing Settings
  • Creating New Charts | Feature Highlights

    Feature Highlights Creating New Charts
  • Report Categories Settings | Feature Highlights

    Feature Highlights Report Categories Settings
  • Practice Location Settings | Feature Highlight

    Feature Highlights Practice Location Settings
  • Elation’s Security Recommendations | Elation Best Practices

    EHR Best practices Elations Security Recommendations
  • Provider Account Authentication | Feature Highlight

    Feature Highlights Provider Account Authentication
  • *E & Quality Programs: 2022 PY MIPS Data Submission

    Learn how to submit your data to CMS for the 2022 performance year.

    Quality Program Success MIPS Data Submission
  • Controlled Substance Refill Requests | Feature Highlight

    Feature Highlights Controlled Substance Refill Requests
  • Immunization Registry Query & Forecast | Feature Highlight

    Feature Highlights Immunization Registry Query Forecast
  • Immunization Registry Interfaces | Feature Highlight

    Feature Highlights Immunization Registry Interfaces
  • *E Intro to Value-Based Programs Series: Using Elation to meet value-based requirements

    Learn general tips and tricks for how you can meet the requirements of value-based programs.

    E Intro to Value Based Programs Series Using Elation to meet value based requirements
  • *E Intro to Value-Based Programs Series: Chronic Care Management

    Learn how to care for patients with multiple chronic conditions through the CCM program.

  • *E Intro to Value-Based Programs Series: Transitional Care Management

    Learn how to support patients post-hospitalization and participate in the TCM program.

  • *E Intro to Value-Based Programs Series: Risk scoring made easy

    Learn how to accurately risk stratify your patients and successfully manage high needs patients to improve your reimbursement.

    EHR Best practices Risk Scoring Made Easy Elation Intro to Value Based Programs
  • Audit Log | Feature Highlight

    Feature Highlights Audit Log
  • Workspaces | Feature Highlight

    Feature Highlights Workspaces
  • 2022 MIPS: Reporting Specialized Clinical Quality Measures

    Want to report on Clinical Quality Measures that aren’t in Elation? Learn how you can use a 3rd party registry to access additional measures.

    Quality Program Success
  • 2022 MIPS: Mid-Year Checklist for Success

    Hear what you should be doing between now and the end of the year to avoid a penalty in MIPS.

    Quality Program Success MIPS Check in Tips for avoiding penalty
  • Q2 New Partners Update | Elation & Partners

    Integrated partners Q New Partners Update
  • Charting notes more efficiently | Elation Best Practices

    Learn about Elation’s different visit note layouts and how to complete your notes more efficiently with templates and automation.

    EHR Best practices Charting notes more efficiently
  • Tackling Scheduling Use Cases | Elation Best Practices

    Learn how to address common scheduling scenarios like setting availability and finding appointment history.

    EHR Best practices Tackling Scheduling Use Cases
  • Checking In a Patient | Feaure Highlight

    Feature Highlights Checking In a Patient
  • Searching for Patient Charts | Feature Highlight

    Feature Highlights Searching for Patient Charts
  • Reducing administrative overhead with a clinical-first EHR and practice management solution

    Integrated partners Reducing administrative overhead with a clinical first EHR and practice management solution
  • *E Best Practices: Coordinating In-house Actions: Injections, Procedures, Labs, and Release Letters

    Learn best practices for in-house injections, procedures, labs, and letters.

    EHR Best practices In house Actions Labs Procedures Tasks Letters
  • *E & Partners: Managing Memberships with Hint

    Learn all about our integrated membership management partner, Hint.

    Integrated partners Introduction to Hint
  • Vaccination Documentation | Feature Highlight

    Feature Highlights Vaccination Documentation
  • Enabling Virtual Care with Elation | Elation Best Practices

    Learn which tools and configurations you should leverage in Elation to deliver care virtually to your patients

    EHR Best practices Enabling Virtual Care with Elation Elation Best Practices
  • Managing Elation User Accounts | Feature Highlight

    Feature Highlights Managing Elation User Accounts
  • Registering for an Elation Account | Feature Highlight

    Feature Highlights Registering for an Elation Account
  • *E Best Practices: Self-scheduling and Forms from the Patient’s Point-of-View

    Learn what the self-scheduling and forms experience looks like from your patient’s point-of-view.

    EHR Best practices Self scheduling Forms from Patients POV
  • Test Order Forms | Feature Highlight

    Feature Highlights Test Order Forms
  • Patient Demographics | Feature Highlight

    Feature Highlights Patient Demographics
  • Elation-Suki Integration | Feature Highlight

    Integrated partners Elation Suki Integration
  • *E Best Practices: Patient Passport from the Patient’s Point-of-View

    Learn what the patient portal experience looks like from your patient’s point-of-view.

    EHR Best practices Patient Passport from Patients Point of View
  • EPCS Sign Up Process | Feature Highlight

    Feature Highlights EPCS Sign Up Process
  • EPCS Sign Up- Access Controls- After First Provider Registers | Feature Highlight

    Feature Highlights EPCS Sign Up Access Controls After First Provider Registers
  • EPCS Sign Up- Access Controls- First Time | Feature Highlight

    Feature Highlights EPCS Sign Up Access Controls First Time
  • Co-signing Visit Notes Best Practices | Feature Highlight

    Feature Highlights Co signing Visit Notes Best Practices
  • Co-signing- Direct Billing | Feature Highlight

    Feature Highlights Co signing Direct Billing
  • Co-signing- Incident-To Billing | Feature Highlight

    Feature Highlights Co signing Incident To Billing
  • Co-signing- Using Templating Software | Feature Highlight

    Feature Highlights Co signing Using Templating Software
  • Approaching Co-signing in Elation | Feature Highlight

    Feature Highlights Approaching Co signing in Elation
  • NPP Visit Requirements (Cosigning) | Elation Best Practices

    EHR Best practices NPP Visit Requirements Cosigning
  • *E & Partners: Intro to our Practice Management System (PMS) Partners

    Learn who our integrated PMS partners are and how to find the best fit for your practice.

    Integrated partners Practice Management System PMS Deep Dive
  • *E Best Practices: Chronic Care Management (CCM) Documentation

    Learn how to document a longitudinal care plan and track time spent towards your patients.

    Elation Best Practices CCM Documentation
  • *E & Quality Programs: Optimizing your Promoting Interoperability (PI) Score

    Learn Elation’s workflows for Promoting Interoperability requirements

    Quality Program Success MIPS Promoting Interoperability Tips
  • Navigating the Visit Note | Feature Highlight

    Feature Highlights Navigating the Visit Note
  • *E Best Practices: Driving Action at the Point-of-Care

    Learn best practices for addressing Elation’s clinical reminders and creating custom reminders

    E Best Practices Driving Action at the Point of Care
  • Recording Vitals in the Visit Note | Feature Highlight

    Feature Highlights Recording Vitals in the Visit Note
  • Taking Clinical Actions in a Visit Note Draft | Feature Highlight

    Feature Highlights Taking Clinical Actions in a Visit Note Draft
  • Using Physical Exam or Review of Systems Templates | Feature Highlight

    Feature Highlights Applying Physical Exam or Review of Systems Templates
  • Using Visit Note Templates | Feature Highlight

    Feature Highlights Applying Visit Note Templates
  • Managing Your To Do List | Feature Highlight

    Feature Highlights Managing Your To Do List
  • Billing For an Encounter | Feature Highlight

    Feature Highlights Billing For an Encounter
  • Billing Report | Feature Highlight

    Feature Highlights Billing Report
  • *E Best Practices: Medical Intake & Chart Prep Efficiency

    Learn tips to accelerate your MA intake and chart prep process

    Elation Best Practices Medical Intake and Chart Prep
  • *E Best Practices: Ordering from Elation

    Learn how to transmit orders from Elation and avoid common errors

    EHR Best practices Ordering in Elation
  • Multi-Factor Authentication Setup – Google Authenticator | Feature Highlight

    Feature Highlights Multi Factor Authentication Setup Google Authenticator
  • *E & Quality Programs: eCQM Common Troubleshooting

    Learn about the most common eCQM errors that practices encounter and how to fix them.

    Quality Program Success MIPS Quality Category and eCQM Tips
  • *E Best Practices: Managing the Med List and ePrescribing

    Learn how to clean up your medication list and ePrescribe more easily.

    EHR Best practices Medication Management and Prescribing
  • *E Best Practices: Encounter Billing and Patient Payments

    Learn how to successfully bill encounters and collect patient payments.

    EHR Best practices Encounter Billing Payments
  • *E & Quality Programs: Understanding MIPS 2022

    Learn about CMS’s MIPS requirements for 2022 and how you can optimize your score

    Quality Program Success MIPS Overview
  • *E Best Practices: Visit Note Documentation and Efficiency

    Learn about our different visit note types and how to improve your documentation efficiency.

    EHR Best practices Visit Note Documentation Efficiency
  • Fax Inbox | Feature Highlight

    Feature Highlights Fax Inbox
  • *E Best Practices: Calendar Management and Scheduling

    Learn how to best configure calendars and address different scheduling scenarios.

    Screen Shot at
  • Calendar Management & Appointments | Elation Best Practices

    EHR Best practices Calendar Management Appointments
  • Clinical Profile | Feature Highlight

    Feature Highlights Clinical Profile
  • Patient Passport | Feature Highlight

    Feature Highlights Patient Passport
  • *E Best Practices: Streamline Provider Account Authentication

    Join us as we shed light on the Provider Authentication process. Learn how to avoid common authentication errors to unlock clinical functionality more quickly.

    EHR Best practices Streamlining Provider Authentication
  • Using the Elation Calendar | Feature Highlight

    Feature Highlights Using Dragon Dictation With Elation
  • Calendar Settings | Feature Highlight

    Feature Highlights Calendar Settings
  • Account & User Administration | Elation Best Practices

    EHR Best practices Account User Administration
  • Chronological Record | Feature Highlight

    Feature Highlights Chronological Record
  • Patient List Report | Feature Highlight

    Feature Highlights Patient List Report
  • Prescription (Rx) Templates | Feature Highlight

    Feature Highlights Prescription Rx Templates
  • Prescription Form | Feature Highlight

    Feature Highlights Prescription Form
  • Creating Contacts for Letters & Referrals | Feature Highlight

    Feature Highlights Creating Contacts for Letters Referrals
  • 2021 Mips Submission Learning Session

    In this learning session, we go over how to navigate Elation so that you can enter the necessary data into the CMS Quality Payment Program portal for submission.

    Learning Session
  • Office Message | Feature Highlight

    Feature Highlights Office Message
  • Patient Passport- Patient View | Feature Highlight

    Feature Highlights Patient Passport Patient View
  • 2021 MIPS Exception Application Deep Dive

    Quality Program Success MIPS Exception Application Deep Dive
  • 2021 MIPS Participation Options and Recommendations

    Quality Program Success MIPS Participation Options and Recommendations
  • Medication History Download | Feature Highlight

    MedicationHistoryDownload
  • Practice Operations Training

    A Best Practices review of staff and administrative settings and workflows in Elation.

    EHR Best practices Practice Operations Training
  • During the Visit Training

    A Best Practices overview for charting a patient encounter and performing basic clinical activities in Elation.

    EHR Best practices During the Visit Training
  • Before & After the Visit Training

    A Best Practices review of the administrative workflows and everything you need to know to prepare for before and after a patient visit using Elation.

    EHR Best practices Before the Visit After the Visit Training
  • Elation Health Webinar: Learn More About a Clinical-first EHR Experience

    EHR Best practices Elation Health Webinar Learn More About a Clinical first EHR Experience
  • Memberships- FAQ | Feature Highlight

    MembershipsFAQS
  • Memberships- Part 1- Add Plans | Feature Highlight

    Feature Highlights Medication History Download
  • Memberships- Part 10- Reporting | Feature Highlight

    MembershipsPartreporting
  • Memberships- Part 2- Edit Plans | Feature Highlight

    Feature Highlights Medication History Download
  • Memberships- Part 3- Delete Plans | Feature Highlight

    Feature Highlights Medication History Download
  • Memberships- Part 4- Enrolling Patients via Practice Home | Feature Highlight

    Feature Highlights Memberships Part Enrolling Patients via Practice Home
  • Memberships- Part 5- Enrolling Patients via Demographics | Feature Highlight

    Feature Highlights Memberships Part Enrolling Patients via Demographics
  • Memberships- Part 6- Editing Subscriptions | Feature Highlight

    Feature Highlights Memberships Part Editing Subscriptions
  • Memberships- Part 7- Pausing Subscriptions | Feature Highlight

    Feature Highlights Memberships Part Pausing Subscriptions
  • Memberships- Part 8- Resuming Subscriptions | Feature Highlight

    Feature Highlights Memberships Part Resuming Subscriptions
  • Memberships- Part 9- Unenrolling Subscriptions | Feature Highlight

    Feature Highlights Memberships Part Unenrolling Subscriptions
  • New ePrescribing Experience

    Elation Health is pleased to announce three new features to upgrade the ePrescribing experience for our customers this year. These new features will help your practice better manage electronic prescriptions. In this session, we cover the details of these new ePrescribing features and answer frequently asked questions.

    screen grab showing webinar introduction slide
  • Single Sign-On | Feature Highlight

    Feature Highlights Single Sign On
  • 2021 MIPS Data Submission

    DataSubmission
  • MIPS Learning Session: COVID Exceptions to Reduce Reporting Burden

    In response to the disruption caused by COVID-19, CMS is allowing all practices to submit applications to waive part or all MIPS reporting requirements.

    Watch this learning session to learn more about these applications and how your practice can take advantage of them to reduce your reporting burden.

    Screen Shot at AM
  • Getting started with Elation Patient Payments

    Learn about how to start using Elation Patient Payments today.

    You will learn how to activate your account, how to request payments and charge cards-on-file and use our integrated patient payment solution in your practice workflow.

    Screen Shot at PM
  • Patient Payments | Feature Highlight

    Feature Highlights Patient Payments
  • MIPS 2020: Submission Options and Best Practices Overview

    Learn about your options to report for the MIPS 2020 performance year and how to proceed with the optimal choice for your practice.

    We’ll cover reporting requirements, exclusion opportunities, and our new resource center for workflow guidance.

    Screen Shot 2020 09 18 at 12.52.16 PM
  • How to start using Elation Telehealth today

    You will learn how to activate your account and how to conduct video visits using Elation integrated video. We’ll cover tips & tricks on how to optimize your account for telehealth visits, followed by open Q&A.

    Screen Shot 2020 09 18 at 12.54.32 PM
  • COVID-19 Financial Relief Programs

    Learn about the different federal and payer financial relief options available to you and how to apply for each one. Please visit our online COVID-19 Financial Guide for the latest information.

    webinar Financial Relief Programs 320x180 1
  • Patient Forms- How Patients Fill Out Patient Forms | Feature Highlight

    Feature Highlights Patient Forms How Patients Fill Out Patient Forms
  • Patient Forms- Step 1- Create a Patient Form | Feature Highlight

    Feature Highlights Patient Forms Step Create a Patient Form
  • Patient Forms- Step 2- Add Patient Forms to an Appointment Type | Feature Highlight

    Feature Highlights Patient Forms Step Add Patient Forms to an Appointment Type
  • Patient Forms- Step 3- Schedule Patient to Send Patient Forms | Feature Highlight

    Feature Highlights Patient Forms Step Schedule Patient to Send Patient Forms
  • Patient Forms- Step 4- Review and Export Patient Responses | Feature Highlight

    Feature Highlights Patient Forms Step Review and Export Patient Responses
  • Patient Forms- Tips & FAQs | Feature Highlight

    Feature Highlights Patient Forms Tips FAQs
  • Medical History Forms

    Learn about new features that automate your patient intake workflow. This learning session covers the fundamentals of creating, collecting, and verifying information with medical history forms in Elation.

    webinar Medical History Forms 320x180 1
  • Patient Medical History Forms | Elation Best Practices

    EHR Best practices Patient Medical History Forms
  • Elation’s Guide to Transitioning to Teleheath

    Elation’s guide to transitioning your practice to telehealth today.

    webinar Elations Guide to Transitioning to Teleheath 320x180 1
  • Patient Forms- Sample Use Cases for Custom Patient Forms | Feature Highlight

    Feature Highlights Patient Forms Sample Use Cases for Custom Patient Forms
  • Communicating with your patients during COVID-19

    Elation is here to support your practice react to the developing COVID-19 situation. In these videos, we help you learn how to communicate with your patients en masse and individually using Elation.

    webinar COVID 19 Best Practices 320x180 1
  • Using Dragon Dictation With Elation | Feature Highlight

    Feature Highlights Using Dragon Dictation With Elation
  • Electronic Prescription Refill Requests | Feature Highlight

    Feature Highlights Electronic Prescription Refill Requests
  • ePrescribing Integration | Feature Highlight

    Feature Highlights ePrescribing Integration
  • Quest Bidirectional Lab Integration | Feature Highlight

    Feature Highlights Quest Bidirectional Lab Integration
  • Appointment Report | Feature Highlight

    Feature Highlights Appointment Report
  • Provider Account Identity Proofing Process | Feature Highlight

    Feature Highlights Provider Account Identity Proofing Process
  • MIPS 2023 Overview | Elation & Quality Success

    Learn about MIPS program requirements for 2023 and how to create a successful performance strategy.

    Quality Program Success MIPS Overview
  • Provider vs Staff Level Accounts | Feature Highlight

    Feature Highlights Provider vs Staff Level Accounts
  • Visit Note Categories Settings | Feature Highlights

    Feature Highlights Visit Note Categories Settings
  • Patient Chart Sort Settings | Feature Highlights

    Feature Highlights Patient Chart Sort Settings
  • Letters & Referrals Forms | Feature Highlight

    LettersReferrals