How can I update my login email and password?

Patients now have the ability to update their own email and password within the Passport app!

To update your email and password, click on your name in the upper right corner of the page and select Settings from the dropdown. Once on your settings page, you will see the option to “Change Email” and “Change Password” under the Login and Security section, as seen in the image below.

When you click “Change Email”, you will be prompted to enteryour new email address and “Submit Request”. Submitting will trigger a verification email to the new address where you will need to confirm your new login email. Once confirmed, you will be able to login with the new email address.

When you click “Change Password”, you will be prompted to enter your old password, then add a new password and retype it to confirm. Clicking “Update Password” will immediately update your password to the new information and give you a link back to the login page.

Category: Patient Passport