Like many SMG-affiliated practices, Dr. An Medical Center needed to transition off a non-integrated, legacy EHR to align with SMG’s preferred platform. But prior experiences with EHR migrations had been time- consuming, unclear, and frustrating. The team was concerned about data loss, staff disruption, and provider downtime, and those were just the immediate ones. Post go-live issues were also a concern, like workflow efficiency and provider engagement on Elation. Dr. An Medical Center needed an implementation process that was structured, transparent, and engaged—one that would get them up and running quickly without sacrificing day-to-day operations.
