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Recognizing the concern that many physicians have regarding MACRA compliance, the Centers for Medicare & Medicaid Services (CMS) is searching for a contractor who can gather additional feedback and help clarify the requirements. The options under the Quality Payment Program (QPP), in particular, are confusing to independent physicians. The choice between the Merit-based Incentive Payment System (MIPS) or the Advanced Alternative Payment Models (APM) is challenging and especially crucial to provider payments.
CMS has issued a notice seeking a contractor to support all existing and future QPP system development and policy development with user research and human centered design. The task order “aims to solve current challenges faced by the Quality Payment Program (QPP), to identify and implement a consistent user experience for the clinician market, based on comprehensive user insights through market research with clinicians as well as to create a unified product strategy, visual identity, and smooth user experience across QPP products based on industry best practices.”
Cost performance will account for 30% of a provider’s MIPS score, as of 2021, and it is vitally important that the criteria for provider payments are clear. CMS recognizes that the “Cost performance category feedback presents the greatest challenge for providing feedback, since the measures are highly complex, the data is extracted from claim submissions and is not consciously submitted by clinicians. There is complex patient attribution rules, and cost normalization processes which are completely foreign to the average clinician.”
The transition of QPP to a Scaled Agile Framework (SAFe) has “created an opportunity to think holistically about the user experience for clinicians and ways in which our QPP teams can identify a product strategy, establish measurable objectives, and execute a plan aligned with the overall QPP vision through program increment planning.”
CMS has stated that the contractor will also work closely with the policy team to ensure Human-Centered Design (HCD), the process it uses to understand the people for whom it writes policies, and creates programs and services, is incorporated into policy writing.
Greg Miller January 9, 2019Read
In a blog post published on November 8, 2018, Seema Verma, Administrator for the Centers for Medicare & Medicaid Services (CMS), shared data on the Quality Payment Program (QPP) Year 1 Performance. The results were overwhelming positive, with 93 percent of MIPS eligible clinicians receiving a positive payment adjustment for their performance in 2017 and 95 percent overall avoiding a negative payment adjustment.
CMS calculated that “1,057,824 MIPS eligible clinicians will receive a MIPS payment adjustment, either positive, neutral, or negative. Of that population, 1,006,319 MIPS eligible clinicians reported data as either an individual, as a part of a group, or through an Alternative Payment Model (APM) and received a neutral payment adjustment or better. Additionally, under the Advanced APM track, 99,076 eligible clinicians earned Qualifying APM Participant (QP) status.”
In her blog post, Verma provided a chart that illustrates the numbers for the various payment adjustments:
CMS recognizes that even though the majority of providers received a positive payment adjustment, those adjustments were “modest.” MIPS has a budget neutrality requirement, established by the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). In addition, during the transition year of 2017, CMS offered providers a relatively low overall performance threshold for MIPS as well as a “pick your pace” option that provides three reporting options of test, partial year, or full year. These accommodations were offered to encourage flexibility and more robust provider participation.
Verma emphasized that, going forward, CMS is “committed to continue leveraging our Patients over Paperwork framework to review many of the MIPS requirements to reduce burden and add additional flexibilities so clinicians can successfully participate without sacrificing the time they spend with patients.” Providers are encouraged to send CMS feedback to “help identify areas of immediate need as well as shape the program for future performance years.”
Greg Miller December 14, 2018Read
Adding payment options for virtual services and a subset of changes to the Medicare Shared Savings Program for Accountable Care Organizations (ACOs) are two of the updates included in the final rule released by the Centers for Medicare & Medicaid Services (CMS) on November 1, 2018. The final rule includes updates to payment policies, payment rates, and quality provisions for services furnished under the Medicare Physician Fee Schedule (PFS) on or after January 1, 2019.
Many of the updates relate to communication technology, telemedicine, and virtual check-ins. One of the new payment provisions is listed under the category of “Modernizing Medicare Physician Payment by Recognizing Communication Technology-Based Services.” CMS is finalizing proposals to pay separately for two newly defined physicians’ services provided using communication technology:
In a move toward making healthcare more efficient and more convenient, these payment provisions would mean that healthcare providers would be paid for “the brief communication technology-based service when the patient checks in with the practitioner via telephone or other telecommunications device to decide whether an office visit or other service is needed.”
Recognizing the value of telemedicine in the continuing efforts to reduce opioid addiction, CMS is also implementing a provision that removes the originating site geographic requirements from the Substance Use-Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) for Patients and Communities Act, adding the home of the patient as a permissible originating site for telehealth services furnished for purposes of treatment of a substance use disorder or a co-occurring mental health disorder for services furnished on or after July 1, 2019.
In regard to ACOs, the CMS final rule addresses a number of changes, including:
The final rule spans 2,378-pages; however, CMS has published a fact sheet on “Final Policy, Payment, and Quality Provisions Changes to the Medicare Physician Fee Schedule for Calendar Year 2019,” providing a list of the updates and changes to the PFS for calendar year (CY) 2019.
Greg Miller December 10, 2018Read
In November 2018, Americans went to the polls to vote on mayors, senators, representatives, and governors, as well as local measures impacting a range of community and state concerns. One of the biggest concerns among voters was healthcare. In fact, preliminary exit polls found that 41% of voters said that healthcare was the top issue facing the country. Healthcare ranked ahead of immigration, the economy, and gun policy for midterm voters.
The results of the midterm elections included a new Democratic majority in the House of Representatives. Many experts believe that this shift in the House will ensure that the Affordable Care Act (ACA), also known as Obamacare, will remain intact for the foreseeable future. Expanded Medicaid also became a reality for many voters. Fortune reports that:
… one of Obamacare’s most popular provisions, its optional state-by-state expansion of the Medicaid program for low-income Americans, was a big winner in several traditionally conservative states. Voters in Idaho, Nebraska, and Utah overwhelmingly endorsed ballot initiatives to approve Medicaid expansion. What’s more, Kansas, Maine, and Wisconsin all elected Democratic governors who are gung-ho expansion proponents, possibly setting up a significant rise in coverage for poor, working residents.
Medicaid expansion may impact the independent physician, who will potentially see more patients seeking care under their new healthcare coverage plan.
Other healthcare initiatives that may be impacted by the midterm elections and that may affect independent physicians include potential opioids legislation and a furthering of the attempt to lower prescription drug prices. On the other hand, with a divided government, some experts think that little healthcare legislation will be passed. HealthLeaders reports that John Kelliher, Managing Director of Berkeley Research Group, believes that “divided government has historically been good for the healthcare industry, especially when Democrats gain relative power, but doubted much legislation will pass in the upcoming Congress.”
Greg Miller December 3, 2018Read
As part of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), the Centers for Medicare & Medicaid Services (CMS) created the Quality Payment Program (QPP). The QPP rewards value and outcomes through two tracks: the Merit-based Incentive Payment System (MIPS) and Advanced Alternative Payment Models (APMs). For independent physicians, the choice of tracks is a matter of eligibility and the level of risk involved.
CMS recognizes that it may be challenging for independent physicians to participate in MIPS, so it does tailor some flexibility for groups of 15 or fewer clinicians. Independent physicians are eligible if they meet the low volume threshold, which is based on allowed charges for covered professional services under the Medicare Physician Fee Schedule (PFS) and the number of Medicare Part B patients who are furnished covered professional services under the Medicare Physician Fee Schedule. Physicians may participate as individuals or groups, including virtual groups.
Performance in the MIPS track is measured through the data clinicians report in four areas – Quality, Improvement Activities, Promoting Interoperability (formerly Advancing Care Information), and Cost. CMS designed MIPS to update and consolidate previous programs, including: Medicare Electronic Health Records (EHR) Incentive Program for Eligible Clinicians, Physician Quality Reporting System (PQRS), and the Value-Based Payment Modifier (VBM).
The APM track involves taking on more risk but offers additional incentive payments. There are two types of APMs:
Advanced APMs – In the Advanced APM track of the Quality Payment Program, physicians may earn a 5 percent incentive for achieving threshold levels of payments or patients through Advanced APMs. Independent physicians who achieve these thresholds are excluded from the MIPS reporting requirements and payment adjustment. There are a number of APM models available to the independent physician.
MIPS APMs – Most Advanced APMs are also MIPS APMs so that if an eligible provider participating in the Advanced APM does not meet the threshold for sufficient payments or patients through an Advanced APM in order to become a Qualifying APM Participant (QP), thereby being excluded from MIPS, the MIPS eligible clinician will be scored under MIPS according to the APM scoring standard.
Through the QPP tracks of MIPS and APMS, the CMS focus is for independent physicians to be rewarded for providing value-based healthcare that improves patient outcomes.
Greg Miller November 29, 2018Read
An update to a 2014 report examining alternative payment models (APMs) and their effects on physicians has just been released. The study, “Effects of Health Care Payment Models on Physician Practice in the United States,” was sponsored by the American Medical Association (AMA).
The comprehensive study includes a range of payment models, including:
Key findings of the study reveal that many physicians and other healthcare providers find it difficult to keep up with the changing payment models. The models are increasingly complex and physician practices are increasingly risk-averse. Specifically, the study’s key findings are:
The new study recommends that payment models be simplified for better understanding and for improved patient care. Value-based programs that focus on the quality of healthcare have become too complex and change too often for many independent physicians to be able to realize true and timely financial rewards.
The study also recommends incorporating physician feedback into the APM process. APMs should be designed according to what those physicians see as valuable, including positive financial incentives rather than those designed around risk. In addition, the report recommends that the pace of any changes should be slowed to allow independent physicians to gain a clearer understanding and participate.
Greg Miller November 12, 2018Read
Electronic health records (EHRs) enable independent physicians to seamlessly and efficiently record visit notes, monitor their patients’ progress, and track outcomes for improved population health. EHR interoperability enables physicians, laboratories, and other healthcare providers to electronically communicate in real-time, reducing the potential for errors and increasing their ability to work together for positive patient outcomes.
A recently released National Academy of Medicine (NAM) special publication outlines the need for EHR interoperability between healthcare providers, stating that “several common causes of medical errors, including drug errors, diagnostic errors, and failure to prevent injury, can partially be addressed by better data exchange among patients, medical devices, EHRs, and other health technologies.”
While the majority of hospital and independent physicians’ practices do use EHRs, the lack of EHR interoperability between them means that “information from multiple sources, devices, and organizations across the care continuum are unable to flow at the right time, to the right party, and for the right patient,” according to the NAM report. The publication cites 2016 statistics which indicate that 96 percent of hospitals and 78 percent of physicians’ offices were using EHRs.
The key to EHR interoperability is in the selection of the EHR system itself for the independent physician’s practice. As the NAM publication indicates, “most health care providers spend time and money setting up each technology in a different way, instead of being able to rely on a consistent means of connectivity.”
Victor J. Dzau, NAM’s president says, “To ensure that health care dollars are spent in pursuit of health care delivery systems reaching desired levels of care quality, safety, and efficiency, interoperability must be a top priority.”
Solutions such as Elation Health’s Collaborative Health Record enable the independent physician to automatically share updates directly from their Clinical EHR. Other providers are immediately notified so they can take action based on the most up-to-date clinical information. Collaborating with other providers is done with the click of a button, so the independent physician always has the most current and accurate patient information.
Sam Peirce November 5, 2018Read
Just as women and men are different, physically, so are adults and children. Many researchers have found that those differences also require differences in the electronic health record (EHR) capabilities for each patient age group.
The 21st Century Cures Act for States includes a section for “Assisting doctors and hospitals in improving quality of care for patients.” In regard to EHRs and pediatric care, section 4001(b) specifically states that the Office of the National Coordinator for Health Information Technology (ONC) “must encourage, keep, or recognize the certification of health IT for use in medical specialties” and that Health and Human Services (HHS) “must adopt certification criteria to support health IT for pediatrics, and begin certification soon after.”
Pew researchers have urged the ONC to institute a voluntary certification program for EHRs related to pediatric care, stating that is a “a golden opportunity to make digital records more effective for the youngest and often most vulnerable patients.” Pew emphasizes the positive effects of using EHRs for patient care, but also cautions that mistakes are often made when caring for children.
One potentially devastating case occurred in 2013, when “a 16-year-old patient in California was inadvertently given 38 times the appropriate amount of an antibiotic; the physician didn’t realize that the EHR’s default setting multiplied the amount entered by the patient’s weight. As a result, the patient suffered a near-fatal grand mal seizure.”
Researchers at Pew emphasize that “ONC should focus on rules to better monitor and test EHRs—including safety evaluations of high-risk functions such as weight-based drug dosing in pediatric care—that go beyond current requirements for EHRs and focus on the issues that emerge in the care of children.”
While requirements are currently in place for certified EHR usage, including certification for electronic prescriptions, researchers are strongly recommending that EHRs also undergo a certification process specifically for use in pediatric care given the many physical differences between adult patients and children.
Sam Peirce October 31, 2018Read
Healthcare providers transitioning to value-based care face many challenges. The shift from the traditional fee-for-service emphasis on quantity of patient visits to the value-based reimbursement model requires extensive reporting and compliance with Centers for Medicare & Medicaid Services (CMS) regulations. Administrative burdens can hamper the delivery of value-based care for independent physicians. Another challenge is the practical application of electronic health record (EHR) interoperability for coordinated care.
The independent physician’s ability to collaborate with other healthcare providers, particularly to care for patients with chronic or complex conditions, is a critical factor in value-based care delivery. The challenges in EHR interoperability for coordinated care can impede the physician’s ability to share patient data and to electronically receive data from other physicians that could be crucial for the proper care of that patient.
Nishant Anand, MD, Chief Medical Officer for Population Health Services, Chief Transformation Officer for Adventist Health System and Chairman of the Adventist Health System ACO, recently provided written testimony at a House subcommittee hearing on Examining Barriers to Expanding Innovative, Value-Based Care in Medicare. In regard to interoperability, Dr. Anand stated that “As patients navigate throughout the continuum of care—through physician offices, hospitals, same-day surgery centers, or community clinics—their records should be easily transferrable between all organizations.
To provide true value-based care, physicians must be able to communicate with each other and with patients seamlessly and in real-time. Physicians who take advantage of EHR interoperability for coordinated care are able to receive and view test results, specialty physician visit notes, and other vital information related to the care of the patient electronically. Without interoperability, the patient must bring records to each physician visit or the primary care physician must request records from specialty providers. Either of those options could be time-consuming and result in lower quality care.
Dr. Anand adds that “One of the greatest challenges to achieve this level of interoperability is the lack of a single patient identifier that can move from system to system and ensure records can be passed between disparate entities without fail.” Without EHR interoperability, the patient and the independent physician face an “experience that is difficult and cumbersome, tests and treatments that are duplicated, and vital lifesaving information that is not always available.”
Sam Peirce October 29, 2018Read
Electronic health record (EHR) interoperability is a key piece in the sharing of patient information between different EHR systems and healthcare providers, improving the ease with which doctors can provide care to their patients and patients can move in and out of different care facilities. However, there are a number of EHR interoperability challenges that must be overcome to allow for true coordination of patient care among multiple providers.
Adopting health data standards can be part of the solution to overcoming those EHR interoperability challenges. The Office of the National Coordinator (ONC) for Health Information Technology (Health IT) is “working to enable the health IT community to convene and rapidly prioritize health IT challenges and subsequently develop and harmonize standards, specifications and implementation guidance to solve those challenges.”
The ONC publishes the Interoperability Standards Advisory (ISA) as “a way of recognizing interoperability standards and implementation specifications for industry use to fulfill specific clinical health IT interoperability needs.” Included on the list of standards “to watch,” that could impact and help overcome EHR interoperability challenges, include:
ONC is responsible for “curating the set of standards and specifications that support interoperability and ensuring that they can be assembled into solutions for a variety of health information exchange scenarios.”
Sam Peirce October 16, 2018Read