Kyna Fong in Fast Company: AI a Scalpel, Not a Sledgehammer

Artificial intelligence (AI) is transforming healthcare, but its real potential lies not in replacing physicians, but in enhancing the care they provide. In her latest feature in Fast Company, Elation Health co-founder and CEO Kyna Fong shares her perspective on how AI should be used as a scalpel, not a sledgehammer—a precise tool to support and amplify the work of primary care providers, rather than a blunt force that disrupts patient relationships.

The Future of AI in Primary Care

In the article, Fong emphasizes that AI’s greatest promise is in augmenting physician workflows, reducing administrative burdens, and enabling doctors to spend more time with patients. Instead of viewing AI as a replacement for human care, she highlights its role in enhancing physician decision-making, improving documentation, and streamlining processes—all of which contribute to better patient outcomes.

This approach aligns with Elation Health’s mission to empower primary care physicians with technology that supports, rather than interferes with, the doctor-patient relationship. AI, when thoughtfully integrated, can help physicians focus on what matters most: delivering high-quality, personalized care.

Read More on Fast Company

To dive deeper into Kyna Fong’s insights on AI’s evolving role in healthcare, read the full Fast Company feature:

👉 Healthcare AI Will Succeed as a Scalpel, Not a Sledgehammer

At Elation Health, we’re committed to building technology that enhances, rather than replaces, the human touch in healthcare. Want to learn more about how we’re empowering primary care with AI-driven solutions? Get in touch today.