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Tuesday Tips: Troubleshooting Passport with patients

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Author The Elation Health Team

To help your practice troubleshoot the most frequently reported issues for Patient Passport, we have aggregated a FAQ help article here.

You can use this help article for situations when a patient:

  • Doesn’t have a cell phone number
  • Never received the invitation email
  • Forgot their password
  • Needs their email address changed

About the Author

The Elation Team consists of highly trained and knowledgeable professionals committed to advancing high-value primary care. With diverse backgrounds in healthcare, technology, and patient advocacy, the team has been delivering innovative solutions since 2010. Elation's clinical-first, collaborative EHR platform empowers primary care organizations to provide personalized, high-quality care.

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