Tuesday Tips: Troubleshooting Passport with patients Tuesday Tips: Troubleshooting Passport with patients September 28, 2015
To help your practice troubleshoot the most frequently reported issues for Patient Passport, we have aggregated a FAQ help article here.
You can use this help article for situations when a patient:
- Doesn’t have a cell phone number
- Never received the invitation email
- Forgot their password
- Needs their email address changed